Shipping and Handling
We ship via Canada Post
Shipping is FREE on all orders over $100. Dollars (Canada Only)
Customers are responsible for all shipping costs for returns and/or exchanges.
All orders under $100 dollars
We will ship within 3-5 business days after receiving your order. If the item is out of stock, we will ship within 7-10 business days as soon as item is received from the manufacturer and contact you via email or telephone to keep you up to date with the status of your order.
If you require faster shipment please let us know at the time of ordering within the special instructions section. We will contact you regarding any extra charges and to confirm that we can accommodate your request.
Shipments to Canada and USA are not subject to tax on all mastectomy or prosthetic items. However, items shipped outside of Canada may be charged taxes or duty at the border.
Please note this charge is the responsibility of the customer.
Returns and Exchange Policy
Returns accepted within 7 days of receipt. Please call for a Return Authorization number before sending. Items must be unworn, unwashed, tags on and with original packing. Items will be inspected on receiving the return. Client will be contacted if there are any concerns. Personal items such as wigs are not returnable. The customer is responsible for shipping to our location.
If you are unsure of sizing please call us before the placing order.
We would be happy to help.
Are final sale.
SILICONE BREAST FORMS Returns and Exchanges
Silicone Breast Forms are returnable only when the breast-form has not been worn. You may try the breast-form on but only to check for sizing. If you decide to return your silicone form please call or email us within 7 days of receipt. You may email email@example.com or call
1-705-876-3333, at which time we will provide you with a return authorization number. The product will be inspected upon receipt if any wear or tear is noted the customer is responsible and will be contacted within 2-3 business days and the return will not be approved.
If you are returning a silicone breast form and not purchasing another form you will be charged a fifteen-dollar restocking fee and will also be responsible for the return shipping costs.
If you are exchanging a breast form you will be responsible for the return shipping costs and will not be charged for the shipping of the second item, nor be charged a restocking fee.